18 May Street, South Shields, NE33 3AJ

Opening Hours

Tues-Sat: 09:00–12:00 then 14:00-19:00 Sun: 09:00-12:00

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18 May Street, South Shields, NE33 3AJ

Fast Repairs

5 days or less

Affordable Prices

Can't be beat

Qualified Staff

The tech experts

Reliable Support

Always on call

Our Services

Our comprehensive service list

Smartphone Repair

From Screens, to charge ports and everything in-between, we have you cover for repairs on all brands of mobile device

PC & Mac Repair

From Viruses and running slow to new components we have you sorted here at The Tech Surgery

Gaming Computers

Here at The Tech Surgery, we custom build all our gaming systems, each one is individually built and checked

Tablet Repair

Repairing all make and models of tablets from iPads to Kindle Fires. From screen to charge ports we can fix it

Support & Maintenance

We have support packages including antivirus & remote monitoring for a low monthly fee

Game Console Repair

We repair all games consoles including Xbox, PlayStation, Switch and retro consoles including accessories

Our Repair Process

How we work

Drop off Broken Device

Quick Device Repair

Pick Up Repaired Device

About Us

Who are we

The Tech Surgery (North East) Ltd was set up in 2017 By Rob our managing director.
Rob has been working in the tech repair industry for over 20 years and saw the opportunity to  open a new business in the local community. In 2020 Jack joined the business and then was made a junior director in 2021.

FAQs

What you need to know
How long will a repair take.
Each repair is different some repairs such as iPhone repairs can be done while you wait in as little as 10 minutes. some repairs take longer as we may need to order parts in. We tend to advise most repairs can take up to 4 working days but this is subject to the individual repair
Why should we trust you to do our repair
We know how much bad press independant repair techs can get in the news, and we hate being ripped off as much as you (I’m a Yorkshire man after all).

As a company we are Microsoft registered and Rob our managing director and lead repairer holds the following associations and certifications (meaning he has to follow all their rules and regulations)
Microsoft Registered repairer and refurbisher
Computer Repair Man
ACRBO
CCNA
CompTIA A+
CompTia N+
Adobe ACA
MCIPT
MCSE

What warranty do you provide?
All our repairs and system builds come with a minimum 1 year no quibble warranty.
The only things not covered are caused by user error, such as braking and breaking screens etc

Our Clients

Satisfied customers

Contacted Rob on Wednesday to see if he could fix charging port on my mobile phone. He ordered the part yesterday & fixed it earlier today (31/12/2021). Excellent service, fixed it while I waited. Would definitely recommend. Thanks again

Kirsty Watling
Facebook Review

Great turnaround. Excellent service and iPad all sorted in 2 hours!!

Steven Dinning
Facebook Customer

Amazing! Fixed my phone screen within 10 minutesThanks so much!

Megan Jarvis
Facebook Review

Absolutely delighted with the repair to my iPad 7, so good you wouldn’t even know it had been repaired. Brilliant, friendly, first class service and excellent communication.

Thank you.

Barry Edmondson
Happy Customer

Looking for a fast and reliable repair service?

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