Home - The Tech Surgery - Phone, Tablet and Computer Repairs in South Shields

Fast & Efficient Repairs

for all devices

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Advanced Repair Tools

and Equipment

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Highly trained &

reliable repair team

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Fast Repairs

5 days or less

Affordable Prices

Can't be beat

Qualified Staff

The tech experts

Reliable Support

Always on call

Our Services

Our comprehensive service list

Smartphone Repair

From Screens, to charge ports and everything in-between, we have you cover for repairs on all brands of mobile device

PC & Mac Repair

From Viruses and running slow to new components we have you sorted here at The Tech Surgery

Gaming Computers

Here at The Tech Surgery, we custom build all our gaming systems, each one is individually built and checked

Tablet Repair

Repairing all make and models of tablets from iPads to Kindle Fires. From screen to charge ports we can fix it

Support & Maintenance

We have support packages including antivirus & remote monitoring for a low monthly fee

Game Console Repair

We repair all games consoles including Xbox, PlayStation, Switch and retro consoles including accessories

Our Repair Process

How we work

Drop off Broken Device

Bring your device into us where we will diagnose the problem and get it booked on our repair tracking software (or self book in on our website)

01.

Quick Device Repair

We carry out the repair and test to ensure its all working correctly, most repairs are completed in 1-4 days unless specialist parts are needed or need to be sent to our lab partner

02.

Pick Up Repaired Device

Once your repair is complete you will receive a notification via email/text from our repair system. you then collect, check and sign your device out

03.

About Us

Who are we

The Tech Surgery (North East) Ltd was set up in 2017 By Rob our managing director.
Rob has been working in the tech repair industry for over 20 years and saw the opportunity to open a new business in the local community. In 2020 Jack joined the business and then was made a junior director in 2021.

FAQs

What you need to know

How long will a repair take.

Each repair is different some repairs such as iPhone repairs can be done while you wait in as little as 10 minutes. some repairs take longer as we may need to order parts in. We tend to advise most repairs can take up to 4 working days but this is subject to the individual repair

Why should we trust you to do our repair

We know how much bad press independant repair techs can get in the news, and we hate being ripped off as much as you (I’m a Yorkshire man after all).

As a company we are Microsoft registered and Rob our managing director and lead repairer holds the following associations and certifications (meaning he has to follow all their rules and regulations)
Microsoft Registered repairer and refurbisher
Computer Repair Man
ACRBO
CCNA
CompTIA A+
CompTia N+
Adobe ACA
MCIPT
MCSE

What warranty do you provide?

All our repairs and system builds come with a minimum 1 year no quibble warranty.
The only things not covered are caused by user error, such as braking and breaking screens etc