Our Repair Process
The Tech Surgery (North East) Ltd was set up in 2017 By Rob our managing director.
Rob has been working in the tech repair industry for over 20 years and saw the opportunity to open a new business in the local community. In 2020 Jack joined the business and then was made a junior director in 2021.
As a company we are Microsoft registered and Rob our managing director and lead repairer holds the following associations and certifications (meaning he has to follow all their rules and regulations)
Microsoft Registered repairer and refurbisher
Computer Repair Man
The only things not covered are caused by user error, such as braking and breaking screens etc
Contacted Rob on Wednesday to see if he could fix charging port on my mobile phone. He ordered the part yesterday & fixed it earlier today (31/12/2021). Excellent service, fixed it while I waited. Would definitely recommend. Thanks again
Great turnaround. Excellent service and iPad all sorted in 2 hours!!
Amazing! Fixed my phone screen within 10 minutesThanks so much!
Absolutely delighted with the repair to my iPad 7, so good you wouldn’t even know it had been repaired. Brilliant, friendly, first class service and excellent communication.
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