Cracked glass, display lines, black screens and touch response problems.
Apple iPhone repairs
iPhone repairs in South Shields.
Cracked screen, tired battery, charging trouble or a phone that simply will not start? Get a clear local assessment for current and older iPhone models.
Clear assessmentLocal techniciansCurrent & older models
South Shields shop59 Westoe Road
Assessment firstOptions explained clearly
Repair trackingUpdates through our portal
Parts-led timescalesConfirmed for your model
Common faults
The iPhone faults we assess every day.
A damaged screen is only one possibility. We diagnose the complete device and explain the practical repair options before work begins.
Fast drain, unexpected shutdowns, swelling and battery-health concerns.
Lightning or USB-C port faults, debris, damaged connectors and charging diagnosis.
Rear or front camera, speaker, earpiece and microphone problems.
Power, volume, mute controls, proximity and related faults.
Boot loops, update trouble, storage issues and data-led assessment.
Models we support
Current models first, older favourites still welcome.
Devices introduced from roughly 2022 onward are listed as current. Earlier generations are grouped separately so the page stays useful without becoming a thin page for every single model.
Current families · 2022 onward
These are the ranges customers most often ask us about now. Parts and repair options are confirmed against the exact model.
iPhone 17 familyiPhone AiriPhone 17eiPhone 16 family & 16eiPhone 15 familyiPhone 14 family
Older models
Still supported where a sensible repair and suitable parts are available.
iPhone 13 familyiPhone 12 familyiPhone 11 familyiPhone SEiPhone XS / XR / XiPhone 8 and earlier
Before you book
Useful details help us assess the repair faster.
You do not need to know the technical cause. Tell us what happened, what the device now does and whether your data is important.
- Bring the device and its charger where relevant.
- Back up important data if the device still allows it.
- Do not put passwords into the online booking form.
- Model, colour and storage size can help us identify parts.
- Liquid damage should be switched off and assessed promptly.
How it works
A straightforward local repair process.
Questions
iPhone repair questions.
How do I identify my exact iPhone model?
Open Settings, choose General, then About and look for the model name. If the screen does not work, bring the phone in and we can help identify it.
Will my data be erased?
Many hardware repairs do not require erasing the phone, but every fault is different. Back up first where possible and tell us if the data is especially important.
Do you quote before repairing?
Yes. The device is assessed and the repair option, price and likely timescale are explained before approved work proceeds.
Can you repair an older iPhone?
Often, yes. We assess older models where suitable parts remain available and the repair is economically sensible.
Ready to get your iPhone assessed?
Book online, call the shop or visit us at 59 Westoe Road, South Shields, NE33 4LU. We will confirm the sensible next step for your exact model.