Book it in. Track every step.

Tell us what has gone wrong, then use your repair reference to follow progress online. If you are unsure what to choose, our team is happy to help.

Book a repair

Tell us about your device

Complete the form and we will contact you about the next step. You can then bring the device to the shop or arrange delivery.

MyGadgetRepairs repair enquiry

Tell us about your device and we will respond through our repair system.

Timed appointments

Choose a convenient 30-minute appointment between 9:00am and 5:00pm.

Having trouble with the repair form? Send an enquiry or call 0191 427 0857.

MyGadgetRepairs portal

Use the customer portal sign-in details supplied by our team to see the latest repair status.

The customer portal opens directly on MyGadgetRepairs, avoiding the browser restrictions that prevent it loading inside this page.

Cannot find your reference? Check your junk folder, call 0191 427 0857 or email support@thetechsurgery.co.uk.