📍 59 Westoe Road, South Shields, NE33 4LU🕘 Open daily 9–5   ☎ 0191 427 0857
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Phone repair

Phone Repairs in South Shields

Clear advice and practical repairs for smartphones from Apple, Samsung, Google and other leading brands.

Repairs and services

We start with the fault, the device condition and the sensible options—not a one-size-fits-all answer.

  • Screen and display faults
  • Battery replacement and charging problems
  • Charging ports, sockets and connectors
  • Power, volume and other physical buttons
  • Cameras, speakers, microphones and call audio
  • Software, updates, startup and performance problems
  • Liquid-damage assessment
  • Data transfer and data-recovery assessment

Brands and model families

These lists make it easier to find the right service. They are not exhaustive—if your exact model is missing, contact us or bring it to the shop.

Apple iPhone →

Current models

iPhone 14, 15, 16 and 17 families, plus other iPhones released from 2022 onward.

Older models

iPhone 13 family, iPhone 12 family, iPhone 11 family, iPhone SE models and earlier iPhones.

Samsung Galaxy →

Current models

Galaxy S22 and newer S-series models; Z Fold4 and newer; Z Flip4 and newer; Galaxy A models released from 2022 onward.

Older models

Galaxy S21/S20 and earlier, Fold3/Flip3 and earlier, plus older Galaxy A, Note and J models.

Google Pixel →

Current models

Pixel 6a, Pixel 7 family and newer Pixel phones released from 2022 onward.

Older models

Pixel 6 and earlier Google phones released before 2022.

Other Android phones

Current models

OnePlus, Motorola, Honor, Huawei, Sony Xperia, Nokia/HMD, Xiaomi and Oppo models released from 2022 onward.

Older models

Earlier models from these brands are still welcome for assessment, subject to parts availability and repair viability.

How the repair process works

Clear communication from the first assessment through to collection.

1

Book or visit

Use Book & Track, call us or visit 59 Westoe Road.

2

Assessment

We inspect the fault, device condition and available parts.

3

Approve

Work proceeds after the repair option and price are agreed.

4

Track & collect

Follow progress through MyGadgetRepairs, then collect after testing.

Frequently asked questions

Do you repair phones that are not listed?

Yes. The model lists help navigation but are not a limit. Bring the phone in or contact us and we can assess it.

Can you repair a cracked screen or replace a battery?

These are among our most common phone repairs. The exact options depend on the model, damage and available parts.

What should I do after liquid damage?

Switch the phone off if safe, do not charge it, avoid heat and rice, and arrange an assessment as soon as practical.

Will my data be safe?

We take care with customer data, but any failing or damaged device carries risk. Back up important data before repair where possible.

Not sure what repair you need?

Bring the device in for assessment or tell us what happened through the booking page.

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