Practical support when the problem is data, software, accounts, setup or a computer that no longer behaves properly.
We start with the fault, the device condition and the sensible options—not a one-size-fits-all answer.
These lists make it easier to find the right service. They are not exhaustive—if your exact model is missing, contact us or bring it to the shop.
Current Windows PCs, Macs and laptops, plus supported external storage devices.
Older systems and drives are assessed according to condition, interface and failure type.
Current devices where data remains accessible or supported recovery routes exist.
Older mobile devices are assessed individually; recovery is not always technically possible.
SSDs, hard drives, USB storage and memory cards.
Legacy storage may require specialist assessment depending on interface and physical condition.
Supported Windows, macOS, common applications, malware cleanup and performance work.
Unsupported operating systems may have security and compatibility limits that we will explain.
Clear communication from the first assessment through to collection.
Use Book & Track, call us or visit 59 Westoe Road.
We inspect the fault, device condition and available parts.
Work proceeds after the repair option and price are agreed.
Follow progress through MyGadgetRepairs, then collect after testing.
No recovery can be guaranteed. We assess the device and explain the likely options, costs and risks before work is agreed.
No. Continued use can make damage worse. Switch the device off where practical and arrange an assessment.
Often, but the safest route depends on the infection and system condition. Important files should be backed up where possible.
No. Please never put passwords in an online form. If access is required for testing, we will discuss a secure method with you.
Bring the device in for assessment or tell us what happened through the booking page.
